Dental Practice Administration Level 3

£250.00

Anyone interested in working as a dental practice administrator, or already working in such a role, would benefit from this course. Its aim is to help students build up a theoretical understanding of the different roles that someone working in this role needs to undertake, such as reception work, and directly assisting the dentist.

Description

Dental Practice Administration Course at Level 3

  • Course code: SH131
  • Delivery method: Paper Course
  • Course duration: 12 Months
  • Entry requirements: No prior qualification needed
  • Award achieved: Certificate of Achievement by ABC
  • Awarding body: ABC
Course Content

The course consists of seven units, as follows:

Unit 1: Reception Skills

  • General reception skills
  • Duties of a Medical Receptionist
  • Telephone skills
  • Customer service
  • Making and recording appointments

Unit 2: Office Administration

  • Record keeping
  • Communications
  • Time management

Unit 3: Technology

  • Typing and keyboard skills
  • Microsoft office software
  • Common medical software

Unit 4: Dental Anatomy & Physiology

  • The skull & jaws
  • Muscles of mastication
  • Nerve supply of jaws and teeth
  • Blood supply of jaws and teeth
  • Topography of the mouth
  • Tooth structure

Unit 5: Supporting the Dentist

  • Supplies & supply procedures
  • Appointment scheduling
  • Receiving patients
  • Dental abbreviations

Unit 6: Hygiene

  • The importance of hygiene
  • How to maintain hygiene standards
  • Cleaning for infection control
  • Waste disposal for infection control
  • Health care associated infections

Unit 7: Confidentiality

  • The need for confidentiality
  • The legal position
  • Best practice
  • Other legislation associated with record keeping
Qualification Information

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards’ endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

[1] Regulators for exams and assessments in England and Wales

Method of Study

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Postal assignments cannot be accepted without prior permission from the tutor.

 

Method of Assessment
Course Length Information
Tutor Support

Paper based courses are only available for UK deliveries. Online courses are available for UK and International students. Dismiss